FAQs of ImTOO iPod Computer Transfer
ImTOO iPod Computer Transfer puts a user-friendly face on complex technology. The screens, settings and instructions are all designed to be intuitive and unobtrusive. This iPod transfer software helps you transfer iPod, iPhone music, video, photo, and podcast to computer local disk, back up iPod to PC, and vice versa. Moreover it supports file transfer from iPod to iTunes.
 How can I get a Registration Key?
A: You can order now to get a Registration Key. If you lost the Key originally provided to you when you registered the product previously, send us the e-mail address you used to register ImTOO iPod Computer Transfer and a new Key will be sent to you in minutes via e-mail.
If I use your program, do I need to keep iTunes installed on my computer?
A: Yes, you still need iTunes on your PC. While our program is running, it needs certain data from iTunes, although iTunes itself need not be started while our program is in use. If you remove iTunes from your PC, Add to iTunes button is grayed out and does not function any more; iPhone will also be not recognized by our program.
I have many, many files in my iPod. How can I choose all of them simultaneously in your program so that I can transfer all of them?
A: It is quite easy. You just need to open “Edit” menu, and click the sub-option “All items” of the “Check” option, so that all the files in the current play list can be checked simultaneously. After that, you will be able to transfer all of them at one time.
If I only want to check some of the files in the current list, how can I do it?
A: In the play list, you can highlight all the files you want by pressing “Ctrl” key simultaneously. Or a block selection by pressing “Shift” key is also supported. After that, please open “Edit” menu and then in the “Check” option in it, click the sub-option “Selected items” in it so that the highlighted items in the current list will be checked on.
It seems that my iPhone can not be recognized by your program. But my iPod is OK. What should I do?
A: If you want to finish the transfer of iPhone, you must have it recognized by iTunes first. It means you need open iTunes and connect your iPhone to PC so that it can be recognized in the iTunes at first. And then, your iPhone will be recognized by our program. You just need do this job once for each iPhone on one PC.
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| User's Review: |
"It is the most powerful and handy iPod transfer software I ever used."
- Shane Ebert (Downloadatoz.com) |
"Pretty happy with ImTOO iPod Computer Transfer. It is easy to use."
-- Brendan Gleeson
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Online Support |
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1. Live Chat
2. Post your questions
3. Send email to us 
Any of your suggestions and comments will be appreciated and help us better serve you in the future via technology as well as features enhancement. |
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